NEW PATIENTS
New Patient Information
What To Know
New patient paperwork should be submitted prior to your visit.
We require a copy of your Driver's License and Insurance Card (if you have insurance) prior to scheduling an appointment.
Payment is required prior to your appointment time. Please be prepared to pay your co-pay and deductible when you arrive at the office. Our office accepts cash, check, credit and debit cards (Visa, Mastercard and Discover)
Valdosta Health and Wellness has 24-48 hours to submit your refill requests to the pharmacy. PLEASE request medication refills in advance.
If you need to cancel or reschedule an appointment, please call us 24 hours in advance of your scheduled appointment. Failure to do so will result in a no-show fee.
Below is a List of a Few Insurance Companies We Accept:
If you do not see your insurance company, please give us a call.
- Aetna
- Allied Benefits
- All Savers
- Blue Cross Blue Shield
- Cigna
- Humana Medicare
- Medicare
- MediShare
- TLC Benefits
- Tricare
- United Health Care
- UMR
Billing Policy
- All private pay payments are due when services are rendered.
- We accept payments by cash, money order or credit cards. Checks are accepted for established patients only. There will be a $40 fee for returned checks.
- When checking in for your appointment, you should present your current insurance card to our receptionist at each visit.
Please understand that our relationship is with you, not your insurance company.
If we do not have all the necessary insurance information, we are unable to bill your insurance company and you will be responsible for the total charge at the time of your visit.
- We DO NOT file auto insurance or health insurance related to motor vehicle accidents.
- Minors: It is the policy of Valdosta Health & Wellness clinic that the person or parent accompanying a minor be responsible for payment of co-insurance, co-pays, deductibles, etc. at the time of service. Divorce or custody agreements are between the two parties involved and not Valdosta Health & Wellness Clinic. We will provide a copy of the receipt for reimbursement. Patients aged 18 and older are considered adults and will be responsible for their own accounts.
- The balance of your account remains your responsibility until the account is paid in full. If your insurance does not pay within 30 days, the balance in full is due by you, as well as any non-covered service by the insurance company, including cost of collection. If your account becomes past due for 30 days or more and no payment arrangement has been made, the total bill will be turned over to collections.